Since our payments are securely processed by a third party when you make a purchase, it's important to understand that our contract with you becomes binding only after we confirm the receipt of your order and dispatch the items to your address.
The terms on this page represent the entire agreement between you and tannersgardenstore.co.uk and governs your use of the service. Any prior agreements between you and tannersgardenstore.co.uk are superseded by this agreement.
You may also be bound by supplementary terms and conditions when engaging with affiliate services, third-party content, or third-party software. The governance of these terms and the association between you and tannersgardenstore.co.uk shall be in accordance with the laws of the United Kingdom, disregarding any conflict of law provisions. Both you and tannersgardenstore.co.uk consent to the personal and exclusive jurisdiction of the courts situated within the United Kingdom.
At tannersgardenstore.co.uk, we strive to offer accurate information about our products and their packaging to the best of our capability. We provide product images and comprehensive descriptions based on the available details. However, we cannot be held responsible for system malfunctions or inaccuracies in packaging information.
Occasionally, the selling price may indicate a single item, even if the product is actually packaged as a set of more than one. This information is supplied by the product's manufacturer. In the event of an error, we will promptly contact you to address and resolve the issue.
Many aspects of the website are driven dynamically and directly from various external feeds, owing to this occasional errors may occur and tannersgardenstore.co.uk can not be held liable for postings made by such malfunction or system errors.
Product information is provided by our suppliers/manufacturers and may sometimes describe outers or pack size rather than a single retail unit. In cases where this is incorrect we correct these products as we become aware of them, however due to the large range of products it is not possible to catch them all.
In cases where the product received is not as stated on the website, please contact us immediately for a resolution.
On tannersgardenstore.co.uk we offer several payment methods including Credit Card, Debit Card and PayPal.
In cases where some or all of the Goods have been damaged in transit (or have failed to arrive at the Authority after dispatch by the Supplier) the Supplier shall either repair or replace the Goods in question (at the choice of the Authority) provided always that the following conditions are met:
a) in the case of damage in transit the Authority has informed the Supplier of the damage within 15 days of receiving the Goods
b) in the case of non-delivery and where the Supplier has notified the Authority of the intended date of delivery, the Authority has informed the Supplier within 10 days of the notified delivery date that the Goods have not been received.
You may find links to external websites or resources within our content or within content accessed from our site. As we do not have control over external sites and sources, you acknowledge and agree that tannersgardenstore.co.uk is not responsible for and does not endorse any such content, its availability, advertising, products or other resources which may be found on such external sites.
Further to the above, you agree and acknowledge that tannersgardenstore.co.uk is not responsible or liable, whether directly or indirectly for any harm, damage or loss purportedly caused by or in connection with the use or reliance on such content, goods or services accessed through any such site or resource.
You agree to indemnify and hold tannersgardenstore.co.uk, and its parent company, subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the these terms, or your violation of any rights of another.
Dynamically driven content on the website may cause errors in the accuracy of information presented to users. Tannersgardenstore.co.uk cannot be held liable for such errors.
Tannersgardenstore.co.uk reserves at any time the right to modify, suspend or discontinue the service (or any part thereof) and/or merchandise without prior notice. You agree that tannersgardenstore.co.uk shall not be liable to you or any third party for any such changes to service or merchandise.
You agree to not reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the service, without written permission.
Your interactions or business transactions with, or involvement in promotions by, advertisers discovered on or through the Service, encompassing payment and delivery of related goods or services, as well as any other terms, conditions, warranties, or representations linked to such transactions, are exclusively between you and the respective advertiser.
You agree that tannersgardenstore.co.uk shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.
It is understood and agreed by you that:
Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis. tannersgardenstore.co.uk expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchandise, fitness for a particular purpose and non-infringement.
tannersgardenstore.co.uk makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the website will be corrected.
Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
no advice or information, whether oral or written, obtained by you from tannersgardenstore.co.uk or through or from the service shall create any warranty not expressly stated in these terms.
You expressly understand and agree that tannersgardenstore.co.uk shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss, goodwill, use, data or other intangible losses (even if tannersgardenstore.co.uk has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. accordingly, some of the above limitations of sections that may not apply to you.
Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to these terms or other matters by displaying notices or links to notices to you generally on the Service.
tannersgardenstore.co.uk respects the intellectual property of others and we request users of our website to do the same. This site is copyright© 2023 and no duplications or reuse of any or part of its contents may be granted without the expressed written consent of Wilton Trading Ltd.
Unwanted items
Unwanted items must be returned to us within 30 days of receiving them. Your statutory rights remain unaffected by this.
It is essential that all unwanted returns are sent back in a resalable condition, if not we may refuse the right to a full or partial refund.
Please note the delivery charge is non-refundable unless the goods are faulty.
Faulty items
Please be aware that in the event of discovering a faulty item, we will make efforts to dispatch a replacement to you. It is imperative that all faulty items are promptly returned to us. When returning defective goods, please ensure you provide proof of posting. Failure to return the faulty items may result in being charged the full replacement cost.
In accordance with Health & Safety At Work Regulations, we require any used faulty goods to be returned to us in a clean condition before we accept them and issue a refund.
Company Registration No: 14702941
Company Name: WILTON TRADING LTD
Registered office address:
Unit 10
Miller Business Park
Station Road
Liskeard
England
PL14 4DA
Trading Address:
WILTON TRADING LTD
Unit 10
Miller Business Park
Station Road
Liskeard
Cornwall
PL14 4DA
