This policy is effective from 24 March, 2023.
Our privacy policy sets out how we use and safeguard any information provided by users when accessing https://www.tannersgardenstore.co.uk/.
We are committed to safeguarding the personal information you entrust to us. This privacy statement outlines our practices concerning the collection, usage, and protection of your data as you navigate and make use of our services.
We reserved the right to update this policy at any time by updating this page.
Information submitted through this website is collected by:
Wilton Trading Ltd
Unit 10
Miller Business Park
Station Road
Liskeard
Cornwall
PL14 4DA
Wilton Trading Limited is the Data Controller who determines the purposes and means of processing personal data.
We require this information to understand our customers and improve the service we offer them. Key examples of these services include:
Your personal data is retained until we have responded to your communications with us, and for internal record keeping for a period of up to 7 years.
We may be required to share your personal data with third parties such as delivery couriers or product suppliers.
Where we do share your data with such third parties, we follow the below policy to protect your privacy:
A cookie is a small piece of data stored on your computer by a website you visit. It serves as a way for the website to remember information about you, such as your preferences or login details, making your online experience more personalised and efficient. Cookies enable websites to recognize your device and track your activities, helping them remember your settings and provide tailored content.
We use cookies to make your online shopping experience smoother, for example remembering what items you left in your cart, or your currency settings. A cookie does not give us access to your device or any other information about you.
When you first visited the site you would have been presented with a cookie consent bar to set your cookie preferences. Most browsers will also give you the option to decline cookies if you prefer.
If you give us permission, we may send you marketing related emails (also known as newsletters) to let you know about new products or services which may be of interest to you.
If you make a purchase with us, we may also send you one or more emails requesting to review that product.
If you wish to stop receiving marketing emails from us, you can click the unsubscribe link from any emails, or log in to your account and update your contact preferences there.
Ensuring the security of your information is our paramount commitment and we have implemented appropriate procedures to guard against unauthorised access.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
You may choose to restrict the collection or use of your personal information in the following ways:
For complaints around our handling of your personal data, you should contact the Information Commissioner's Office (ICO) which is the data privacy supervisory authority in the UK.
Under GDPR (EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:
1. Right of access – contact us if you want to know if we are storing or processing any of your personal data. If we are storing personal data, you can find what is being stored and for what purpose. You may also request a copy of your data by contacting us. Your data will be supplied as soon as is practical in a CSV (comma separated value) file format which can be opened as a simple text file or as a spreadsheet.
We do not charge for making a request or for an electronic data file, but if the number and frequency of requests is unreasonable we may charge an admin fee.
2. Right to correction - if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
3. Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.
4. Right to object – if you no longer want us to process your data you can request this by contacting us.
5. Right to complain - if you are unsatisfied with how we are managing your personal data, you can lodge a complaint with the Information Commissioner's Office (ICO).
For any questions relating to this privacy policy, please contact our customer services who will gladly assist with your query.
Contact methods:
Wilton Trading Ltd
Unit 10
Miller Business Park
Station Road
Liskeard
Cornwall
PL14 4DA
