Our Returns Policy

You have 30 days from receipt of your item to return it to us.

Please contact us before returning an item by phoning 01579 535577 or emailing sales@tannersgardenstore.co.uk.

The item must be unused, in its original packaging and be suitable for re-sale. This does not affect your statutory rights.

We reserve the right to withhold money if a returned item is damaged or not suitable for re-sale.

The delivery charge is non-refundable except in cases where the goods are faulty.

Please return all items to the following address:

Wilton Trading Ltd
Unit 10
Miller Business Park
Station Road
Liskeard
Cornwall
PL14 4DA

 

Faulty Items

Faulty items must be returned to the address above as soon as possible - we recommend obtaining proof of postage or using a tracked delivery service.

In the case of faulty items - we will endeavour to send a replacement to you.

If we do not receive the faulty items back or if the item arrives damaged, you will be charged the full replacement cost.

Due to Health & Safety At Work Regulations, used faulty goods must be returned into us in a clean condition before we accept them and issue a refund.